Privacy Policy
Last updated: [date]
This Privacy Policy explains how SUGARESSENCE PRO (“we,” “us”) collects, uses, and protects your information when you visit or make a purchase at [sugaressencepro.com].
Information we collect
Information you provide. When you place an order or contact us, we collect your name, email address, shipping and billing address, phone number, and payment details.
Information collected automatically. When you browse our site, we may collect your IP address, browser and device type, and pages viewed, through cookies and similar technologies.
How we use your information
- To process and fulfill your orders and send order updates.
- To provide customer service and respond to your enquiries.
- To send marketing emails — only if you’ve opted in, and you can unsubscribe at any time.
- To improve our website, products, and shopping experience.
- To detect and prevent fraud, and to meet legal obligations.
Payments
Payments are processed securely by our payment providers ([Stripe] and/or [PayPal]). We do not store your full card details on our servers. Your payment information is handled in accordance with each provider’s own privacy and security standards.
Cookies & analytics
We use cookies to keep your cart working, remember preferences, and understand how visitors use the site. We may use analytics tools such as Google Analytics and Google Search Console to measure traffic and improve performance. You can control or disable cookies through your browser settings.
How we share information
We share personal information only as needed to run our store, including with:
- Payment processors, to complete your transaction.
- Shipping carriers, to deliver your order.
- Email and analytics providers, to communicate with you and improve our service.
- Authorities, where required by law.
We do not sell your personal information.
Data retention
We keep order and account information for as long as needed to provide our services and meet legal, tax, and accounting requirements, after which it is securely deleted or anonymized.
Your privacy rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing. California residents have additional rights under the CCPA/CPRA, including the right to know what we collect, request deletion, and opt out of the sale or sharing of personal information (note: we do not sell personal information). To exercise any of these rights, email hello@sugaressencepro.com.
Children’s privacy
Our site and products are intended for adults. We do not knowingly collect personal information from anyone under 18.
Security
We use SSL encryption and reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data and limit access to it.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a revised “last updated” date.
Contact us
Questions about your privacy? Email hello@sugaressencepro.com.